The program features special guests alongside an exciting roster of customers and subject matter experts.
- Founder and entrepreneur Janine Allis will discuss her industry-defining journey growing Boost Juice Bars and share how customer engagement has evolved and how she instils and brings her customer-led approach to life everyday at Boost.
- David Thodey, Chair of Tyro Payments and Xero, former Chair of CSIRO, will share his perspectives on the role of innovation and customer engagement in defining the changing nature of leadership.
- Speakers from ANZ Bank, Origin Energy and NRMA will participate in a customer panel, bringing their unique customer-centric views to what promises to be an insightful discussion about customer preferences, building trusted relationships and the need for hyper-personalisation across all touchpoints.
In addition, attendees will be treated to interactive, action-packed keynotes, content and product deep-dives, real-time access to product experts and developer evangelists as well as the opportunity to participate in Twilio’s developer Superclass to code through TwilioQuest challenges.