Report: Five Habits Of Highly Effective CX Professionals Revealed
This article examines five habits of effective CX pros. A sixth could possibly be reading articles about said CX pros.
Sue Lappeman
This article examines five habits of effective CX pros. A sixth could possibly be reading articles about said CX pros.
Confirmit has today announced a strengthening of its relationship with leading health insurer Bupa Global which w...
Not a week goes by where B&T doesn't revel in giving the stock appointment handshake photo a run. Here it is again!
People are comparing Pureprofile's Confirmit relationship to a fine stilton. Well, they're not, we're making stuff up.
Customer experience and market research provider Confirmit has announced the appointment of Jason Mallia as country mana...
Confirmit has released a new version of its Horizons software which enables researchers to use fresh text analytics tec...
This columnist says a good CX is down to your employees, however, doesn't infer you put amphetamine in the water cooler.
Easy to use yet advanced design capabilities tackle declining response rates
British Council develops English language study using Confirmit Horizons advanced technology to capture hard-to-reach de...
Innovative new app maximises mobile feedback opportunities regardless of connectivity
To celebrate twenty years of innovation in Market Research, Confirmit has launched an award honouring young, innovative ...
Partnership gives better insight into behaviour, opinions, activities and trends
Poll asks ‘What’s next?’ for VoC, VoE and MR Will robots rule? Will people automatically transmit their customer ...
Emotion recognition technology integrated into surveys for deeper consumer insights
Confirmit and Growth Mantra announce unique customer experience partnership
Have you drawn up a 'hate' list? Are your customers on said list? Let this be a cooling flannel to your raging brow.
Do you see consumer market research as some sort of rudderless ship upon a stormy sea? Navigate the waves with this.
Facial expression recognition in online and mobile research delivers valuable sentiment insights.
International Market Research agency, Chime Insight & Engagement Group, has launched its pioneering PowerProbe and P...