I am a passionate believer in the difference well implemented software and insightful reporting can make to a business. I have worked as an independent contributor, a client and as a vendor on change programs and varied software implementations in agency businesses. l am passionate about finding creative solutions that can help improve businesses, drive user adoption and help business leaders who want to use meaningful data to grow, and without making their team feel suffocated by unnecessary admin. • Experienced at all stages of the software implementation process from sourcing to staff training. • A solid track record of successful outcomes across hundreds of top tier international agency clients around the world. • Recognised for strategic thinking, commercial acumen and business process optimisation • 9+ years experience as a senior process and systems specialist for Traffic Live and Traffic Server