A survey has revealed that Australians want to receive deliveries around the clock, including weekends.
The survey, conducted by CouriersPlease, showed that four in five Australians want after-hours and weekend parcel delivery, while 73 per cent want three-hour and same-day delivery to be made available.
However, 47 per cent would not pay more for these premium services.
Some 28 per cent would pay up to $5, and 18 per cent would accept between $5-10. Only seven per cent would pay $10 or more for the service.
While 91 per cent of 19-29 year-olds expressed interest in the extra services, and 89 per cent wanted three-hour and same-day delivery. 75 per cent would be willing to pay, and of them, 30 per cent would pay $5-10.
Over-60s were less interested, with 65 per cent stating a need for after-hours and weekend delivery. 57 per cent wanted three-hour and same-day delivery, but 70 per cent would not be willing to pay $10 or more.
CP spokesperson Jessica Ip said: “With the rise of on-demand providers such as Uber, Dliveroo and Netflix, Aussies have grown accustomed to having products and services at the ready – at a time convenient for them. It has become the norm to expect fast turnaround, with the demand also expanding to the e-commerce industry and parcel deliveries.
“Consumers are looking for ways to make their lives easier by having flexibility to receive their parcels in timeframe they want. For consumers looking to collect parcels after-hours or on weekends, we’re pleased to be able to provide them with our network of POPPoints, where customers can claim their parcels in any of our POPStation lockers or POPShop locations at no charge at a time that works best for them.”
Of the consumers who expressed interest in three-hour or same-day delivery, 55 per cent prioritised certainty that the parcel would arrive at the desired time, while 45 per cent said that the speed at which the parcel would arrive was of greater importance.
Please login with linkedin to commentCourier Please
Independent brand and digital agency, Archibald Williams (AW) has been appointed to lead the NBA account across the APAC region. The NBA is one of the most prestigious sporting leagues in the world and basketball is one of the fastest-growing sports in Australia. Effective immediately, AW said it was “excited” to work across all digital, […]
B&T's shining a light on industry folk prior to adland. Preference given to anyone purporting actual UFO abduction.
Leading digital outdoor company QMS has announced it is the first-ever inaugural partner for Most Contagious APAC, the landmark London event by creative and strategic intelligence company Contagious, which will be showcased in Australia on Tuesday, 12 December in Sydney and Wednesday, 13 December in Melbourne. Most Contagious is an event that delivers key advertising […]
Omnicom’s data and analytics division Annalect has partnered with Meta, giving it access to Advanced Analytics (AA) – one of Meta’s privacy-focused measurement solutions – to provide Omnicom’s clients with future-proof, next-level measurement. Omnicom is the first holding company to have access to AA. AA allows advertisers to combine their first-party data with Meta’s ads […]
WPP’s AKQA has launched Fixmas.gift, an environmentally conscious AI-powered DIY assistant, affectionately known as Fixie, for a one-stop solution for all things repair. Fixmas.gift hosts an array of guides and inspiration to empower people to prolong the lives of their belongings or purchase pre-owned items that need a little love and care. Fixie can: Help […]