Kimberly-Clark Handed $200K Penalty For Claiming Product Was Made In Australia
A stink has erupted over flushable cleansing cloths, with a judge ordering the manufacturer to take one in the arse.
A stink has erupted over flushable cleansing cloths, with a judge ordering the manufacturer to take one in the arse.
CHOICE’s annual Shonky Awards revealed! With bat soup and sweet and sour pangolin failing to even get a look in.
B&T so looks forward to Choice's annual Shonky Awards, primarily to make sure we're not on it.
This columnist says the Ys are quite happy to have their data snooped over. If only they had the cash to buy anything.
Sure, annoying your customers can be terrific fun but have you thought of the financial costs suggests this new report?
Why waste good money on trips to the psychiatrist when you can unload on call centre operators for free?
Twitter has announced two new tools to help businesses provide better customer service on the platform: helping custom...
We only go to the shops to be ignored and insulted by sales staff. And a new Aussie report has confirmed it.
Do you hate, ignore and belittle your customers? Well, you're doing it all wrong according to this latest survey.
The popularity of live chat for customer service is rising fast. Increasingly, people are turning to live chat when shop...
We all hate dealing with "customer service", but a third of Gen Ys say they'd rather clean a toilet than wait on hold.