In this guest post, ANZ MD of video ad tech company Unruly, Ricky Chanana (pictured below), gets out the crystal ball and offers his six big adland predictions for 2018…
It’s certainly been an interesting 12 months in Adland. Brand safety and transparency have dominated the conversation, marketers’ imaginations have been fired up by new smart devices, while the importance of quality and ground-breaking creative was highlighted by some truly spectacular campaigns.
But what does 2018 hold for the ad industry? At Unruly we’ve been gazing into our crystal ball to predict the trends and developments that will shape the ad industry over the next 12 months.
1. Amazon Shakes Things Up In Australia
Amazon’s entry into the Australian market will disrupt more than just the e-commerce industry. Amazon’s mantra has always been ‘sell everything to everyone’ – this means anyone who is in, or plans to be in the business of offering goods and even some services to consumers will be impacted. Beyond the obvious candidates, Amazon will disrupt grocery stores, cloud based services and with their online payments system Amazon Pay, even banking organisations.
For marketers, their arrival will also be game changing. Amazon’s customer data is more exhaustive and accurate than almost all of their competitors. With a complete view of the consumer journey – from content viewing habits, shopping history and purchase frequency through to credit and financial history, Amazon’s first party data in relation to a specific product is second to none. As CMOs move away from probabilistic targeting to serving highly personalised and relevant ad experiences to consumers, this level of data is liquid gold.
2. Premium Media Fights Back – Trust Is The Secret Weapon
Google and Facebook accounted for over 60 per cent of US ad growth in 2017, according to eMarketer, despite their continued brand safety problems. In 2018 – with consumers twice as likely to trust news from premium sites than social feeds (source: Peter Field / IPA) – we’ll see established newsbrands address this imbalance and take control of growth by offering brand safety and third party verification, at scale.
Having successfully worked with Google to change its First-click Free policies, which penalised paid-journalism in search results, more media brands will team up to form premium marketplaces.
This will happen through initiatives like The Verified Marketplace, where The Guardian, The Telegraph and News UK have joined forces to offer trustworthy video inventory at scale, or through brand initiatives like Diageo’s Trusted Media Partners.
3. UNstereotyping Goes Mainstream
With the ASA set to enforce new punitive regulations for campaigns that feature stereotypical portrayals, 2018 will be the year that all major brands follow the example set by the likes of Unilever, AT&T, Mattel and J&J and work hard to remove gender and social stereotypes from their ad campaigns.
And with 50 per cent of UK citizens thinking there is ‘no future for brands that show outdated stereotypes of women in their campaigns’ (source: McCann) – this unstereotyping will come greater authenticity and brand loyalty.
But it’s not enough to simply unstereotype creatives. Brands that want to launch effective campaigns in 2018 will need to do the same for their distribution – going beyond simple demographic targeting and instead reaching individuals based on personality, emotion and much more.
4. Artificial Intelligence Gets Personal
Increased machine learning capabilities mean that 2018 will be the year that smart video marketers finally use AI to harness data and create more personal ad experiences.
This comes as the industry demands greater personalisation, in both dynamic content and bespoke targeting, in order to boost the bottom line. According to data from Boston Consulting Group, brands that create personalised moments using technology and customer data, on average, see revenue increases of six to 10 per cent.
We saw the beginning of this in 2017, with brands like Toyota creating programmatic campaigns based on emoji usage and Disney encouraging park visitors to wear bracelets that record their movements in order to serve up targeted offers.
Tech partners will handle the heavy lifting around AI for brands in 2018, with solutions like Unruly’s Real Audiences, for example, which uses IBM Watson’s personality diagnostics alongside psychographic data and insights to enrich marketing personas and build out bespoke data segments so advertisers can target their consumers more effectively and drive higher conversion rates.
5. The Battle Against Brand Bypass Begins
As smart devices focused on auto-replenishment increasingly make purchasing decisions for us, advertisers need to act smart and fast to find new ways to keep their brand on the tip of consumers’ tongues and avoid being ‘bypassed’.
In a world powered by voice search, when a customer tells their device “add shampoo to my shopping list” without any mention of a brand, algorithms will determine which products are ordered regardless of customer loyalty or preference.
So in 2018 we expect to see brands doubling down on emotional brand-building campaigns across traditional channels and we’ll even see the resurgence of jingles and audio logos, given that companies that use musical branding are 96 per cent more likely to be remembered (source: Leicester University).
Additionally, in 2018, we’ll see more and more advertisers using voice-specific marketing strategies that provide consumers with useful tips. For example, laundry detergent brand Tide has built an Alexa skill that talks you through removing stains.
6. Blockchain Begins To Block Ad Fraud
Blockchain looks set to revolutionise the fight against ad fraud in 2018.
The central tenet of blockchain technology – decentralised ledgers and data storage – has the potential to allow far greater transparency along the advertising supply chain, ensuring all parties have visibility on whether an ad has been seen, who it was seen by and what actions were taken.
With this opportunity up for grabs, the ad industry is already seeing an influx of blockchain-based exchanges and a number of industry bodies creating working groups. We also expect to see a number of high-profile mergers and acquisitions as the dust settles.
However, if blockchain exchanges are going to pave the way towards a fraudless ecosystem, speed will be a big factor. Currently, blockchain-enabled exchanges can only handle approximately 20 transactions per second, which is far slower than real-time bidding.