Medallia Names Industry Veteran Leslie Stretch As CEO And President

Leslie Stretch, President and CEO of Medallia (PRNewsfoto/Medallia)

Customer experience management cloud company Medallia announced that Leslie Stretch has been named Medallia’s president and chief executive officer.

Previously, Stretch served as president and CEO of CallidusCloud for 10 years.

In his time at Callidus he delivered a 25X increase in value in the public markets culminating in the company’s acquisition for $2.5 billion earlier this year.

Medallia co-founder and former CEO Borge Hald will assume new roles of executive chairman and chief strategy officer while co-founder and former president Amy Pressman will remain a board director and focus on writing and speaking about customer experience.

Medallia president and CEO Leslie Stretch said: “The Medallia founders and their outstanding global team are leading the customer experience movement and this is the perfect time to join them.

“Great forces have completely rewired the selling and buying processes in the 21st century.

“Medallia understands that power has transferred to customers, forever.

“Today, customers buy experiences not products, the world’s smartest companies know this and they use the Medallia Experience Cloud to deliver unprecedented returns. I couldn’t be more excited about our prospects.”

Medallia co-founder Borge Hald said: “We founded Medallia to leverage the power of technology and the cloud to enable companies to drive growth and innovation by systematically understanding and optimising their customers’ experiences.

“I am extremely excited to bring Leslie onboard. He is a proven public company CEO with a founder’s mentality and a deep passion for the vital importance of customer experience. He is the right leader for Medallia as we continue to scale and expand our global reach.”

Sequoia Capital global managing partner Doug Leone said: “Medallia is one of Sequoia’s most important companies and, following an extensive CEO search, we are delighted to have hired Leslie, a world-class software executive, to help Medallia grow for years to come.

“Customer experience management is one of the most important technology themes of our time and having a leader of Leslie’s stature, in combination with Borge’s industry vision, is the ideal combination for Medallia.”

Stretch is joining Medallia after leading CallidusCloud on a journey that delivered record returns for shareholders.

Prior to joining Callidus, Leslie worked for Sun Microsystems for nearly a decade.

At Sun, he held the position of senior vice president of global channel sales and was the managing director of Sun Microsystems U.K.

Before joining Sun, Leslie held various sales positions at Oracle Corporation.




Please login with linkedin to comment

Leslie Stretch Medallia

Latest News

Revium Snags Peter Bauld From Deloitte Digital
  • Advertising

Revium Snags Peter Bauld From Deloitte Digital

Revium, a leading full-service digital and AI consultancy, has announced the appointment of Peter Bauld (lead image) as Executive General Manager. Revium is a full-service digital and AI consultancy with over 20 years of experience creating engaging digital experiences for leading organisations and their customers. Bauld joins Revium after an illustrious career spanning over two […]

Veridooh Snatches Prashand Menon From ScentreGroup
  • Advertising

Veridooh Snatches Prashand Menon From ScentreGroup

Out-of-home OOH) and digital media leader Prashand Menon (lead image) has joined OOH ad tech company Veridooh as group business director within NSW and QLD. Menon joins Veridooh from his most recent role as ScentreGroup’s group business director and brings with him more than 10 years of experience in Australian media. Previously, he held positions […]

Kat & Co Transforms Into THE WORLD OF Experiential Agency
  • Advertising

Kat & Co Transforms Into THE WORLD OF Experiential Agency

After more than twelve years of producing experiences for some of the world’s most innovative brands, including Hermes, Van Cleef & Arpels, Louis Vuitton, and Tiffany & Co, Kat & Co has quietly metamorphosed into THE WORLD OF. THE WORLD OF is an experiential agency at the juncture of culture, technology and the human condition. […]

SMG Studio Launches Risk: Global Domination X Dune Part Two
  • Campaigns

SMG Studio Launches Risk: Global Domination X Dune Part Two

Through a licensing agreement with Legendary Entertainment, SMG Studio inked the rights to adapt Dune: Part Two into a game based on Risk: Global Domination, Hasbro’s interactive board game. Inspired by Denis Villeneuve’s cinematic masterpiece, Dune: Part Two, this new digital adaptation, RISK: Global Domination X Dune: Part Two, is poised to captivate players from […]

QMS: Taylor Swift, Lunar New Year & Mardi Gras Were Boon For OOH Market
  • Marketing

QMS: Taylor Swift, Lunar New Year & Mardi Gras Were Boon For OOH Market

Taylor Swift, Lunar New Year and the Sydney Gay and Lesbian Mardi Gras Festival have had a dramatic impact on the number of people moving in and around Sydney over the past month, drawing big crowds into the heart of the city and its surrounding suburbs. New data from digital outdoor company QMS reveals a […]