Facebook Messenger Unveils New Tools To Help Businesses Connect With Customers

Facebook Messenger Unveils New Tools To Help Businesses Connect With Customers

Facebook has announced new tools on Messenger to help brands and developers to communicate with customers.

B&T Magazine
Posted by B&T Magazine

The new resources include:

  • Platform feature recommendations: a focused checklist for sharing clear and actionable feedback to developers. This will show the platform tools a bot is currently using and suggest additional tools and features based on best practices observed by Messenger.

Platform feature recommendations (Facebook Messenger)

  • A directory of platform development providers: a resource for businesses to find providers that specialise in building experiences on Messenger. These providers offer services and solutions from one-on-one messaging to automation at scale.

Directory of platform development providers (Facebook Messenger)