Customer experience and market research provider Confirmit has announced the appointment of Jason Mallia as country manager to oversee its operations in Australia and New Zealand.
Mallia joins Confirmit from Informatica, where he was regional sales director. He brings with him extensive sales and management experience in IT solutions for marketing and analytics, customer centricity and data management, and has led sales teams in five countries. These include senior positions at Heiler Software AG and HP.
Confirmit’s executive vice president, Tim Hannington, said Mallia’s appointment would continue to build on the momentum of the company’s Australian office.
“We are delighted to welcome Jason into the Sydney office, which has enjoyed amazing success since it was officially opened in 2015,” he said.
“Jason brings with him impressive sales experience and knowledge about the local industry, as well as a drive for success that will build on the great work our Australian team has already achieved.”
Commenting on his appointment, Mallia said: “I am delighted to be joining such an innovative and widely-respected organisation. Confirmit’s solutions for market research and customer experience are world class, and the opportunity to help businesses benefit from them is exciting.
“Most companies now understand that an effective customer experience program depends on more than historic, transaction-based customer analysis. I’m privileged to lead Confirmit’s local initiatives to help our customers’ evolution to a insight-driven approach based on timely, comprehensive multi-channel customer feedback.”