How Measuring Your Tech Will Improve Customer Experience
Do you yell, "I tire of these Christmas articles, my kingdom for a CX one"? All your Christmases have come at once here.
Opinion
Amy Teutenberg
Do you yell, "I tire of these Christmas articles, my kingdom for a CX one"? All your Christmases have come at once here.
It's good news for courier drivers and bad news for Myer, as Aussies' love of online shopping appears on the up and up.
We appreciate we were a little confused by this headline, but having read the story, we're now slightly less confused.
Is your job CX? Then this is a must-read. However, it your job isn't CX, then it becomes more of a maybe/whenever read.